Privacy Policy
Last updated: 19/09/2026
The Silver Keyway respects your privacy. This policy explains how information is collected, used, and shared when you visit this website, contact the business, or place an order.
Information collected
Depending on how you use this website, information may include:
Your name, email address, phone number, and billing or shipping details.
Order details and information needed to fulfil purchases.
Messages, form submissions, and other information you choose to provide.
Browser, device, network, pages visited, clicks, searches, and timestamps.
How information is used
Information may be used to:
Process and fulfil orders.
Respond to questions and requests.
Provide customer support.
Improve the website, products, and services.
Prevent fraud and protect website security.
Send marketing communications when permitted and when you have opted in.
Meet legal, accounting, and administrative requirements.
Analytics and cookies
This website uses cookies and similar technologies. Necessary cookies help securely operate the website. Analytics and performance cookies may be used to understand traffic, activity, and website performance, subject to the choices available through the cookie banner.
Squarespace may collect information about your browser, network, device, pages visited, referring pages, IP address, clicks, scrolling, searches, and timestamps to provide website analytics and services.
Third-party services connected to this website may use their own cookies or tracking technologies. Review their privacy policies for more information.
Orders and payments
When you place an order, information is used to process payment and fulfil the purchase. Depending on the payment method and services enabled, information may be shared with Squarespace, payment processors, shipping providers, and other service providers needed to complete the transaction.
Sharing information
Information may be shared with service providers that support website hosting, analytics, payment processing, shipping, customer support, fraud prevention, or business administration. Information may also be disclosed when required by law or needed to protect legal rights, safety, or the security of the website.
The Silver Keyway does not sell personal information for money.
Data retention and security
Information is retained only as long as reasonably necessary for the purposes described in this policy, including order fulfilment, record keeping, dispute resolution, and legal compliance. Reasonable safeguards are used, but no online transmission or storage system can be guaranteed to be completely secure.
Your choices
You may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also unsubscribe from marketing emails by using the unsubscribe link in the message.
Changes to this policy
This policy may be updated from time to time. The updated version will be posted on this page with a revised date.
Contact
For privacy questions or requests, contact info@thesilverkeyway.shop